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/ DELIVERY POLICY
At Harvestory, we are committed to making our wellness products accessible to families across India. Our delivery-first model ensures that every order reaches you quickly, safely, and in perfect condition.
Pan-India Coverage:
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We deliver to all regions across India, including metro cities, Tier-2, and Tier-3 towns.
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Standard delivery timelines:
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Metro cities: 3–5 business days
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Other regions: 5–7 business days
Packaging & Handling:
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Products are shipped in tamper-proof, eco-friendly packaging to maintain freshness and safety.
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All shipments comply with FSSAI standards for labeling and handling.
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Premium SKUs are packed with extra protective layers to avoid damage in transit.
Shipping Costs:
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Free shipping on orders above ₹999.
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A nominal delivery fee applies to orders below ₹999, calculated based on location and courier partner.
Customer Support:
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Real-time tracking details are shared via SMS/email.
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In case of damage or incorrect delivery, we offer easy replacements or refunds.
/ PICK UP SERVICE
Harvestory currently operates as a delivery-only brand. We do not provide a physical pickup option at this time. Our focus is on building a robust, doorstep delivery system so that every customer—whether in a metro city or a small town—enjoys the same premium experience without needing to travel.
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